Industry News

I-CAR Australia Announces Suncorp Insurance Achieves Gold Class

Industry News - Tue, 11/07/2017 - 12:39pm

At the recent Board meeting held in Brisbane, I-CAR Australia CEO Mark Czvitkovits announced that Suncorp Insurance has achieved Gold Class Insurer Accreditation.

Brett Wallace (l) executive manager- National Industry & Repair Performance at Suncorp, receives Suncorp’s Gold Class recognition plaque from I-CAR Australia CEO Mark Czvitkovits.

Brett Wallace, Executive Manager – Industry & Repair Performance at Suncorp said, “Suncorp are extremely pleased to have been awarded Gold Class Insurer status by I-CAR Australia. The achievement demonstrates the ongoing commitment to training that Suncorp has made with I-CAR as a major training partner. The industry leading training that has been

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California Cracks Down on Unlicensed Vehicle Dismantlers

Industry News - Tue, 11/07/2017 - 12:31pm
Strike team targets unlicensed dismantling in Los Angeles County

Investigators with the California Department of Motor Vehicles (DMV) targeted approximately 36 locations in the Wilmington area (Los Angeles County) in an effort to combat unlicensed vehicle dismantlers. During the enforcement operation on October 26, DMV investigators cited 24 individuals for unlicensed vehicle dismantling. In addition, four individuals were cited for other related offenses. Two investigators with the California Air Resources Board inspected these locations for violation of state environmental regulations.

“It is against the law for anyone to act as a vehicle dismantler without having an established place of business,

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Mobile Air Conditioning Society Reminds Industry on January 1 Refrigerant Sales Restriction Deadline

Industry News - Tue, 11/07/2017 - 12:26pm
Distributors of refrigerants will be limited to certified technicians and businesses who employ them starting in 2018

The Mobile Air Conditioning Society (MACS) is reminding automotive technicians who service mobile A/C systems and distributors who sell refrigerant of the need to be aware of new regulations effective on January 1, 2018 concerning the requirement of technicians to be Section 609 certified.

The final rule published November 2016 extends Section 608 requirements to HFCs. Starting Jan. 1, 2018, sale of most refrigerants of two pounds or larger will be restricted to 608 and 609- certified technicians; distributors must keep refrigerant sales

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Three Driven Brands Companies Received Franchise Elite Ranking

Industry News - Tue, 11/07/2017 - 12:14pm

Three companies among the Driven Brands, Inc. family of automotive aftermarket franchise brands have been ranked in Franchise Times’ Top 200, the most comprehensive ranking of the 500 largest U.S. franchise systems.  Collectively, the three showcased automotive brands have more than 2,000 locations, primarily in North America, and delivered more than $1.8 billion in sales.

CARSTAR Auto Body Repair Experts ranked 108th on the list with more than 550 independently owned collision repair facilities.  Meineke Car Care Centers was ranked 136th, with nearly 1,000 locations. Maaco Auto Painting and Collision Repair was 140th with more than 500 locations.  Among

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Overall Parts Solutions Announces Digital Tracking and Return System for Collision Repair Parts

Industry News - Mon, 11/06/2017 - 12:31pm

Overall Parts Solutions (OPS) announced the national availability of BackTrax, a digital parts return system, as part of the OPS Technology Platform. 

The BackTrax online software is a feature within the OPSTrax technology that provides an electronic dashboard to track parts return status in real-time. It was designed to enhance OPSTrax, the parts procurement platform in North America that was released 12 years ago. The new feature consists of four elements:

  • A digital, streamlined parts return system
  • On-demand electronic credits
  • Desktop and mobile multiplatform access
  • Return analytics and reporting

The purpose of BackTrax is to accelerate the repair shops’ ability

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I-CAR Names Winners of Russ Verona and Jeff Silver Awards

Industry News - Mon, 11/06/2017 - 12:20pm

I-CAR announced the winners of its annual awards that recognize individuals who have made outstanding contributions to advancing technical education and professionalism in the collision repair industry. The winners were revealed on November 1 at a ceremony in the Paradise Ballroom at the Westgate Las Vegas Resort and Casino during the annual SEMA Show.

The Russ Verona Award, which honors a business that actively promotes technical training and a positive image for the industry, was awarded to Car Crafters of Albuquerque, New Mexico. Car Crafters and owner Jim Guthrie were chosen for their ongoing commitment to training, their support of

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California Detailing Shop Owner Sentenced to State Prison in $180,000 Insurance Fraud Case

Industry News - Mon, 11/06/2017 - 12:06pm

The California Department of Insurance announced that Hani Abujudeh, 55, of Rancho Cucamonga, the leader of an auto insurance fraud scheme, was sentenced November 2 to six years in state prison for involvement in the scheme where he filed over 35 fraudulent claims, manipulated used car odometers and vehicle titles to make the vehicles appear more valuable and then used false identities of other victims to sell those cars on Craigslist and Auto Trader to unsuspecting customers. Abujudeh pleaded guilty to seven felony counts including auto insurance fraud, money laundering, perjury, false impersonation and grand theft.

During a search at Abujudeh’s residence, 25 fraudulent California drivers’ licenses were recovered with Abujudeh’s picture on them as well as evidence of the various fraudulent insurance claims and vehicle sales.

Abujudeh was required to pay victim restitution in the full amount of $183,475.22. The victims included 15 individuals and four insurance companies who appeared in court yesterday to receive their restitution checks.

“California is ground zero for auto insurance fraud, which is paid for by consumers when insurers pass along their fraud losses through higher premiums,” said Insurance Commissioner Dave Jones. “Thanks to the hard work of our investigators at the Department of Insurance, our taskforce partners, and the San Bernardino District Attorney’s office, Abujudeh’s crimes were exposed and he was successfully prosecuted.”

An investigation by the Inland Empire Auto Insurance Fraud Task Force, led by the Department of Insurance, revealed Abujudeh, owner and operator of Perfect Auto Detailers, filed over 35 claims on his company insurance policy claiming various fictitious employees crashed customer vehicles as they were being moved. Abujudeh claimed the vehicles were taken to his shop for auto detailing when the collisions occurred.

During a search warrant conducted at Abujudeh’s residence, 25 fraudulent California drivers’ licenses were recovered with Abujudeh’s picture on them as well as evidence of the various fraudulent insurance claims and vehicle sales. By following the title transfers on each of these vehicles, the team began to unravel the complex web of fraud involving Abujudeh and his co-defendants. Investigators revealed the licenses were used by Abujudeh in various curbstoning and grand theft schemes.

“This prosecution is a prime example of how much can be accomplished when our law enforcement agencies network their information and resources,” said San Bernardino Deputy District Attorney Karen Parker-Parent. “Because Mr. Abujudeh used so many different identities in the many various auto insurance fraud schemes he committed, it would’ve been difficult for any one agency alone to identify the perpetrator.”

Task force investigators found Abujudeh conspired with additional suspects Eduardo Hernandez, 27, of Rancho Cucamonga, Francisco Aguilera, 26, of Santa Paula, and Dane Santibanez, 29, of Rancho Cucamonga, to damage their vehicles in order to use the insurance proceeds to get their vehicles painted for free by Abujudeh. The Inland Empire Auto Insurance Fraud Task Force consists of detectives from the California Department of Insurance, the California Highway Patrol and the Riverside County District Attorney’s Office. The California Department of Motor Vehicles, the San Bernardino County Sheriff’s Department and the Department of Homeland Security Investigations joined the investigation with other open cases against Abujudeh. The National Insurance Crime Bureau (NICB) assisted the department in working with the many insurance carries involved. The San Bernardino District Attorney’s Office prosecuted this case.

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EstimateScrubber.com Adds Collision Chain of Custody Repair Documentation Recording

Industry News - Mon, 11/06/2017 - 12:00pm

VehicleOwnersGuide.com announced the integration of Collision Chain of Custody (CCoC) with its EstimateScrubber.com portal.

CCoC offers collision repairers two ways to help protect their shops against litigation by recording and digitally managing their repair documentation. EstimateScrubber.com subscribers can create a digital evidence bag containing important repair information, documentation and/or photos, lock the packet with a digital fingerprint and download to their shop at no extra charge. Repairers can opt to store their digital evidence bags in VehicleOwnersGuide.com’s digital evidence vault for a small monthly charge.

CCoC was created with Federal Rule of Evidence 902 (12) and (13) in mind. FRE

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CIECA Announces Annual Award Winners

Industry News - Mon, 11/06/2017 - 11:47am

On November 1, the Collision Industry Electronic Commerce Association (CIECA) Board of Trustees announced the winners of the 2017 Electronic Commerce awards.  CIECA Chair Phil Martinez and Executive Director Fred Iantorno made the presentations.

Awards announced include:

Electronic Commerce Company of the Year 2017 – This award is extended to one company per year to recognize the company’s Outstanding Leadership, Contribution, and Dedication to CIECA and to the Collision Repair Industry.

This year’s Electronic Commerce Company of the Year award was presented to Car-Part.com. Accepting the award for Car-Part.com was Jeff Schroder, CEO.

Outstanding Dedication – This award was presented to

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Boyd Group Acquires Collision Repair Centers in Tennessee and Ontario

Industry News - Fri, 11/03/2017 - 12:38pm
Boyd enters Tennessee market with purchase of nine location MSO.

The Boyd Group Inc. announced acquisitions of collision repair centers in Tennessee and Toronto, Ontario. On October 27 acquired a multi-store operation (MSO) in Tennessee, consisting of nine collision repair centers located in the Nashville region. The MSO was founded in 1970 and previously operated as Auto Art Body Shop. The centers will initially be co-branded as Gerber-Auto Art and will transition to Gerber Collision & Glass over the next few months.

“This is an important acquisition that provides an entry point into the Tennessee market, expands our reach to

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Guidewire Software Announces Enterprise Rent-A-Car New Solution Alliance Partner

Industry News - Fri, 11/03/2017 - 12:30pm

Guidewire Software, Inc. (NYSE:GWRE) today announced that Enterprise Rent-A-Car has joined Guidewire PartnerConnect as a solution partner. Guidewire also announced Enterprise’s participation in the Ready for Guidewire accelerator validation program.

Enterprise Rent-A-Car’s Automated Rental Management System (ARMS) Web Application accelerator makes it easier and quicker for an insurance company using Guidewire ClaimCenter to integrate with ARMS. The ARMS accelerator provides insurers access to over 13 rental solutions, from reservations to rental management and invoicing. From within ClaimCenter, insurers are connected to real-time repair information, with electronic data and repair status updates that flow directly from repair facility partners using the

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Caliber Announces Two Promotions to Executive Leadership Team

Industry News - Fri, 11/03/2017 - 12:25pm
New executive roles to accelerate teammate and client satisfaction.

Caliber Collision announced two promotions to the Executive Leadership Team that were effective November 1.

Promoted from Senior Vice President of Operations to Chief Talent Officer is David Goldstein, a 20-year veteran of Caliber.  A graduate of the UCLA Anderson Executive Program in 2015, David has more than 30 years of collision repair experience as he rapidly grew from a body technician to Center Manager to Senior Vice President overseeing more than 167 locations across California.

 “As a company dedicated to restoring the rhythm of lives, we focus on our teammates

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OPS Partners With Volkswagen for Collision Repair Parts Procurement Technology Suite

Industry News - Fri, 11/03/2017 - 12:16pm

Overall Parts Solutions (OPS) announced a national partnership with Volkswagen Group of America (VW)  integrating OPS’s technologies in VW dealerships across the country to provide a single electronic pipeline to quickly identify, locate and deliver auto parts for collision repair facilities. The OPS Technology Suite will power VW’s “Genuine Advantage Program” that enables dealers to better serve their customers by streamlining repairs and parts delivery, as well as expedite parts sales.

The OPS Technology Suite includes OPSTrax and TraxPod (Parts Procurement), ValuTrax (Conquesting) and DeliveryTrax (Logistics and Driver Management) that combine to provide a fully integrated, real-time work flow. OPS

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Audatex Launches Diagnostic Solution for Collision Repair and Auto Service Shops

Industry News - Fri, 11/03/2017 - 12:09pm
Pre-post scan tool with included Identifix DirectHit knowledgebase and integrated access to the iATN Network

Audatex announced the launch of Audatex Vehicle Health Check (VHC), a vehicle scan, diagnostic and repair for both collision or mechanical repair.

“As the growing population of smart cars and ADAS equipped vehicles (Advance Driver-Assisted Systems) escalates, so does the need for an advanced solution to properly diagnose the systems when those vehicles have been in an accident and require electronics or mechanical repair,” said Don Mikrut, VP of Collision Repair Services at Audatex. “This Vehicle Health Check provides the automotive repair industry with the

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AkzoNobel Launches Digital Workflow Tool

Industry News - Thu, 11/02/2017 - 11:44am

AkzoNobel announced a new digital tool, Carbeat, that offers collision repair facilities simpler workflows and easier access to information by giving a real-time overview of the repair process. This information is then made available to managers, team leaders, technicians and third parties, which in turn creates improved transparency and communication.

The application is deployed on a large touch screen monitor designed to make using the system quick and intuitive, while providing a comprehensive overview of all the work in production. This enhances the quality and granularity of captured cycle time data, which enables deeper insight into ways to improve efficiency

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Spectra Premium Produces First CAPA Certified Radiators

Industry News - Thu, 11/02/2017 - 11:30am

Spectra Premium certified its first CAPA products to become the first and only manufacturer of CAPA Certified radiators. This is the crowning achievement of the Spectra Premium – CAPA partnership, which began earlier this year.

 “This achievement is another testament to our commitment to always go above and beyond our customers’ needs. The new CAPA 601 certification for the radiator category clearly differentiates our Spectra Premium from other radiators in the collision industry. We are proud and honored to be granted this first-in-the-market CAPA product certification, which consolidates our efforts to position the Spectra Premium brand as the first

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AutoNation Signs Multi-Year Agreement to Support Waymo Autonomous Vehicle Program

Industry News - Thu, 11/02/2017 - 11:16am

AutoNation, Inc. (NYSE:AN) announced that it has partnered with Waymo, the Alphabet Inc., self-driving technology company, in a multi-year agreement to support Waymo’s autonomous vehicle program. AutoNation will offer strategic capabilities to maximize the life of Waymo’s vehicles across the United States.

AutoNation franchised stores, AutoNation USA stores and other AutoNation locations, will provide long-term vehicle maintenance and repairs for Waymo’s self-driving Chrysler Pacifica hybrid vehicle fleet, and will expand with Waymo as they add additional brands.

Mike Jackson, Chairman, CEO and President, said, “We are excited to partner with Waymo, who is a leader of self-driving technology.  AutoNation remains

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Copart Expands Phoenix Location

Industry News - Thu, 11/02/2017 - 11:10am

Copart, Inc. (NASDAQ:CPRT) announced the expansion of its Phoenix, Ariz. location.

“We are very excited about the expansion,” said Copart Phoenix General Manager Jonathan Black. “For our sellers and transporters, this project centralized the facility’s entrance. For our buyers, it increased the size of the loadout area. These changes will improve efficiency for an even better customer experience at our location.”

Copart Phoenix, located at 615 South 51st Avenue, holds online car auctions every Monday at noon PT.

“Our expansion in Phoenix has been nothing short of outstanding. I couldn’t be more satisfied with the team there,” said Copart CEO

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Gene Scambray Receives I-CAR Chairman’s Award

Industry News - Thu, 11/02/2017 - 11:04am

The Inter-Industry Conference on Auto Collision Repair (I-CAR), has named Gene Scambray as the recipient of its 2017 Chairman’s Award. The award recognizes an individual or organization whose contributions to I-CAR have been significant or extraordinary. The Chairman’s Award recipient is selected by the Executive Committee of the I-CAR International Board of Directors.

Scambray has over 40 years of experience in the collision industry, including more than 20 years as director of industry relations at Copart. Prior to Copart, he was employed for 20-plus years with AAA Northern as a claims executive. He is a 2007 inductee into the Hall

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Industry Awards over $600,000 in Grants to Support Collision Repair Schools, Collision Student of the Year Honored

Industry News - Wed, 11/01/2017 - 12:31pm
Last night at SEMA show, the Collision Repair Education Foundation, with the support of its industry partners and I-CAR committees, announced the schools receiving grants to improve collision repair education programs across the country.

The Collision Repair Education Foundation announced more than $600,000 in Ultimate Collision Education Makeover school grants that were possible due to donations from industry partners and local I-CAR committee fundraising activities. The announcement came during the Foundation’s annual reception held on Tuesday, October 31st at the Renaissance Las Vegas Hotel during the 2017 SEMA Show in Las Vegas, Nev.

The Foundation also introduced its 2017 Collision

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