Industry News

Service King Acquires Two Collision Repair Centers in California

Industry News - Wed, 05/03/2017 - 1:18pm

Service King Collision Repair Centers announced the company has expanded its service in Los Angeles market with the addition of two new locations through the acquisition of H Street Collision Center.

The two collision repair centers are located at 1228 N. H Street in San Bernardino and 15059 La Paz Dr. in Victorville and will begin operating as Service King immediately. With the enhanced roster, Service King now provides customers with 29 locations across Southern California and 320 in 24 states nationwide.

 “This is yet another milestone in the ongoing evolution and growth of the Service King brand,” said Alan

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CARSTAR Adds Two Collision Repair Centers to Network in Canada

Industry News - Wed, 05/03/2017 - 10:50am

CARSTAR Canada announced the opening of two new collision repair centers to its network in the province of Alberta.

CARSTAR Edmonton Parsons Road, a 13,000 sq. ft. facility located at 9921 – 29 Avenue Northwest, Edmonton, is owned and operated by multi-store owner, Vinod Patel. Patel has over 33 years of experience in the auto collision repair industry.

 “We work hard to build a reputation so our customers can trust us with their vehicle repair, and know that it’s done right the first time,” comments Patel. “This is why we’ve decided to expand wit CARSTAR, because we know they are

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ALLDATA Signs Reseller Agreement with CAB Group AB in Sweden

Industry News - Wed, 05/03/2017 - 10:44am

ALLDATA Europe GmbH, an affiliate of ALLDATA LLC, announced it has signed a reseller agreement with CAB Group AB. Headquartered in Sweden, CAB Group AB has branch offices in Norway, Germany, and Finland. Its software systems and services streamline repair processes for customers in the automotive repair and estimating sectors, including more than 3,000 workshops in Northern Europe. The agreement enables ALLDATA to serve CAB Group AB customers with OEM mechanical and collision repair information available through ALLDATA Repair.

“ALLDATA is pleased to expand through Western Europe and to serve the collision market with ALLDATA Repair,” said Kevin Culmo, General

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Allstate Reports Improved Earnings as Auto Claim Reduction Offsets Increased Catastrophe Losses

Industry News - Wed, 05/03/2017 - 10:41am
Mild winter reduced auto claim expenses.

The Allstate Corporation (NYSE:ALL) yesterday reported financial results for the first quarter of 2017.

“We are off to a strong start in 2017 on both operating priorities and strategic initiatives. The value of providing customers a broad range of protection products across North America was evident as significant catastrophe losses from large hail storms were offset by favorable winter weather that reduced the number of auto accidents. Overall net income was $666 million, $1.79 per share, for the first quarter, a significant increase compared to last year,” said Tom Wilson, chairman and chief executive

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Registration Open for October 4-7 Assured Performance Conference

Industry News - Wed, 05/03/2017 - 9:41am

Assured Performance announced that registration is open for its 2017 OEM Certified Collision Care Provider Conference to be held October 4-7 in Phoenix, Ariz.  This year’s conference theme is  “OEM Certification 2.0: Reaching the Next Frontier.”

Assured Performance along with their strategic partners, FCA, Ford, Nissan, Hyundai, Enterprise, and others will host a content-filled conference focused on the introduction of a variety of new IT solutions, business and marketing tools, and other programs designed to assist the OEM Certified Collision Care Providers to continuously improve their businesses’ overall operational performance and achieve exceptional results.

Early registration is strongly advised as last year’s conference sold out in less than 2 weeks. Registration is available online.

A discounted rate is available to the first 100 individuals that successfully register for the conference prior to June 1, 2017. 

Assured Performance member Anthony Lofrano, President & CEO of F. Lofrano and Son; had this to say about last year’s conference, “I have been to dozens of conferences in my career and this conference was the most impactful to our business.”

 “The theme of ‘OEM Certification 2.0: Reaching the Next Frontier’ is reflective of the fact the collective focus of our joint-effort program is now moving to quality assurance and output, business performance improvement, consumer marketing and awareness, and delivering an exceptional customer experience and satisfaction,”  said Scott Biggs, CEO of Assured Performance. “Our goal is that every shop in our network is best-in-class as well as OEM Certified. This year’s conference will be the seminal moment that our network will begin the journey to adopt and adapt new generation business practices that result in a level of business excellence, performance, and achievement never before possible.”

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Collision Claims, Frequency and Losses Grew at Higher Rate in 2016 Compared to 2015

Industry News - Wed, 05/03/2017 - 8:00am
Auto physical damage indicators influencing the collision repair industry continued to increase in the fourth quarter of 2016. Losses on collision claims up over 11 percent for 2016 compared to previous year.

According to the latest available Fast Track Monitoring system data from the Independent Statistical Service Inc. (ISS), private passenger collision claims and losses continued to grow in the U.S. during the fourth quarter of 2016 compared to 2015. The number of collision claims has grown in every quarter since 2013 compared to the same quarter in the previous year.

Data through the end of the fourth quarter of

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Mark Ilijanic Appointed SVP Parts & Vehicle Logistics at Volkswagen Group of America

Industry News - Tue, 05/02/2017 - 9:43am

Volkswagen Group of America, Inc. announced that Mark Ilijanic, 41, has been appointed Senior Vice President Parts & Vehicle Logistics, effective immediately. In this position, Ilijanic will oversee the operations of logistics and distribution of Parts and Vehicles for the Volkswagen and Audi brands. He will report directly to Anu C. Goel, Executive Vice President, Group After Sales & Service, Volkswagen Group of America, Inc.

Mark Ilijanic has been appointed Senior Vice President Parts & Vehicle Logistics at Volkswagen Group of America.

Ilijanic has more than 17 years of experience in the industry and joined Volkswagen Group of America in

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AASP-MN Announces 2017-18 Board of Directors

Industry News - Tue, 05/02/2017 - 9:37am

The Alliance of Automotive Service Providers of Minnesota (AASP-MN) announced its 2017-18 Board of Directors.  The Association welcomed Randy Notto, Lenfer Transmission & Automotive, Lino Lakes and Matthew Feehan, American Auto Body, Brooklyn Park, to the Board.  They join other members of the Board, including:

  • Wayne Watson, Autoworks Automotive Service Center, Woodbury – President
  • Greg Kasel, Downtown Tire & Auto, Hastings – Immediate Past President
  • Will Latuff, Latuff Bros., St. Paul – Secretary/Treasurer
  • Carl Thomas, Lancer Service Auto Care, St. Paul – Mechanical Division Director
  • Bruce Tschida, Lake Marion Collision, Lakeville – Collision Division Director
  • Mars Overlee, Rick’s 36 Automotive
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Mitchell Honors Collision Repair Facilities With 15th Annual AutocheX Premier Achiever Awards

Industry News - Tue, 05/02/2017 - 9:32am

Mitchell International announced the winners of the 2016 AutocheX Premier Achiever Awards, honoring top performing collision repair facilities throughout the United States for their superior customer service and support.

A complete list of 2016 award winners is available online.

“The AutocheX Premier Achiever Awards recipients demonstrate the impeccable customer satisfaction and support all repair facilities should strive for,” said Jack Rozint, Vice President of Sales and Service at Mitchell International. “Customers entrust repair facilities with their damaged vehicles and those honored this year truly embody all that the AutocheX Premier Achiever Awards represent. We congratulate the winners for their ongoing

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Collision Repair Education Foundation Student Resume Database Accepting Submissions

Industry News - Mon, 05/01/2017 - 2:33pm

The Collision Repair Education Foundation’s online database of high school and college resumes is accepting student resume submissions. Students who are seeking full time jobs, part time jobs, or internships in the industry are invited to submit a resume to the database online at www.collisionrepaircareers.org before graduation.

The Collision Repair Education Foundation has created an online database for collision students to post their resume and make it available to employers across the industry.

The database is a way for collision students, especially those who are unable to make it to CREF hosted career fairs, to submit their resumes to potential

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CIECA Announces Project to Incorporate Diagnostic Scan Data into the BMS Standards

Industry News - Mon, 05/01/2017 - 2:25pm

The Collision Industry Electronic Commerce Association (CIECA) announced it will begin work on a new project to implement the exchange and transmission of collision repair diagnostic scanning results within its Business Message Suite (BMS) standards.

“Vehicle Scanning has become an integral part of the entire repair process on certain vehicles. Pre-repair and Post-repair scanning has become necessary in certain situations. The information received from the vehicle scan tool should be saved with the other Repair Order documentation for subsequent review, auditing, and other purposes. Repairers and the industry need a method to retain and exchange this data with the entire

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Facing Modest Rate Increases, Auto Insurers Increase Reliance on Service, Agents

Industry News - Mon, 05/01/2017 - 11:07am
Latest J.D. Power Auto Insurance Shopping research shows reliance on customer service to drive satisfaction. Erie Insurance tops satisfaction ranking for fifth consecutive year.

Amid a second straight year of stagnant auto insurance shopping activity and modest rate increases, auto insurance companies have grown increasingly reliant on great customer service, personalized advice and strong agents to win over their customers, according to the J.D. Power 2017 U.S. Insurance Shopping Study, released today.

J.D. Power also conducts a study on auto insurance claim satisfaction that is released in the Fall each year.

With average premiums increasing by a modest 2-3 percent

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SEMA Show Registration Open

Industry News - Mon, 05/01/2017 - 10:55am

Registration to attend the 2017 SEMA Show is now open online. The annual trade show for the automotive aftermarket is set for Tuesday-Friday, Oct. 31-Nov. 3, in Las Vegas, Nev.

Registration is offered in three categories: attendee, exhibitor, and media.

Distributors, retailers, installers, and buyers who will be meeting with exhibitors at the 2017 SEMA Show should register using the “attendee” link. Applicants may be required to submit proof of employment in the industry, and approved attendees who register before the early deadline in October will receive their badges in the mail.

Attendees may also sign up for special events

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Deadline for Auto Care Internship Scholarships Extended to June 30

Industry News - Mon, 05/01/2017 - 10:50am

The application deadline for the Auto Care Careers Internship Scholarship program has been extended to June 30.

To apply for one of the 22 available scholarships, interns should visit the AutoCareCareers.org website.

Auto Care Careers Internship Scholarships are valued up to $2,500 and are intended for those enrolled in internship programs with direct application to the auto care industry in fields such as engineering, supply chain management, information technology, finance, sales and marketing, and other business functions. Auto care industry companies that currently have an internship program should encourage eligible students to apply.

The scholarships help ease the financial

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Consumer Sentiment Remains High in April

Industry News - Mon, 05/01/2017 - 10:46am
University of Michigan survey continues to see positive consumer views on the economy.

Consumer sentiment in April continued to travel on the high plateau established following Donald Trump’s election, with only minor deviations from its five-month average of 97.4, according to the University of Michigan Surveys of Consumers.

There is widespread agreement among consumers on their very positive assessments of the current state of the economy, as well as widespread disagreement on future economic prospects, according to U-M economist Richard Curtin, who directs the surveys. Although the partisan divide narrowed in April, it still reflects a very pessimistic economic outlook among

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Wholesale Prices for Cars Down in March Versus Last Year

Industry News - Fri, 04/28/2017 - 11:14am
Truck prices, however, are above last year according to ADESA Analytic Services report.

The tale of two markets resumed in March, as wholesale prices were below year-ago levels for cars and above prior year for trucks. Nevertheless, both groups showed price increases versus February’s unseasonably soft results, as retail sales and wholesale activity showed signs of the traditional spring/tax season market typical for used vehicles.

In analyzing the current bifurcated market, it seems timely to revisit a study begun during the first episode of $4.00 gas in 2008, when truck prices softened dramatically and car prices rose. At that time,

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Opel Approves Axalta Coating Systems Global Refinish Brands in Belgium and Luxembourg

Industry News - Fri, 04/28/2017 - 11:00am

Cromax, Spies Hecker and Standox, the three global premium refinish brands of Axalta Coating Systems (NYSE: AXTA), have been approved for use in all Opel dealers and body shops in Belgium and Luxembourg. The technical and commercial approval comes after intensive and thorough tests were conducted by the car manufacturer to ensure all three refinish systems meet Opel’s stringent requirements.

“In addition to the outstanding and individual refinish systems all three brands can provide, what was crucial to us was the added value that Axalta itself brings to the table. Our Opel dealers and body shops in Belgium and Luxembourg

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NSF Announces PAM’s Auto First to Receive Recycling Certification, Launches Automotive Mirror Registration

Industry News - Fri, 04/28/2017 - 10:57am

NSF International announced it has issued its first automotive recycler certification to PAM’s Auto, an auto parts distributor located in St. Cloud, Minn. PAM’s Auto met all requirements for NSF International automotive recycler certification including traceability, labeling and grading.

NSF International’s automotive recycler certification provides independent third-party confirmation that automotive recyclers meet federal, state and local recycler requirements. PAM’s Auto also met the additional certification requirements for dismantling, stocking, sales and delivery, and customer service.

 “The NSF International certification requirements and guidelines align with PAM’s Auto best business practices and business philosophy,” said Pat Huesers, PAM’s Auto Co-Owner. “We feel

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Women’s Industry Network Announces 2017 Scholarship Winners

Industry News - Fri, 04/28/2017 - 10:47am

The Women’s Industry Network (WIN) announced the recipients of its College Student Tuition and Conference Scholarship Award. This award is presented to students enrolled in a post-secondary collision repair technology program. Each scholarship recipient will receive a $1,000.00 scholarship to continue their post-secondary education in collision repair, a one-year WIN Membership and 2017 WIN Educational Conference registration fee to include travel.

The 2017 recipients include:

  • Chelsie Golden: Chelsie attends Tennessee College of Applied Technology in Shelbyville, TN. Cars have always been a passion of Chelsie’s and she grew up watching her dad do bodywork. Her ultimate goal is to open
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USAA Raises Minimum Employee Pay to $16 Per Hour

Industry News - Fri, 04/28/2017 - 10:37am
USAA is making two major changes to its employee benefit package in 2017.

USAA announced that effective since Feb. 5, employees at the financial services company have seen their minimum pay rise to $16 per hour, or more than $33,000 per year. This increase doesn’t reflect overtime or eligibility for the annual bonus also available to all USAA employees.

USAA is the fifth largest private passenger automobile insurer in the U.S. according to the most recent data from the National Association of Insurance Commissioners covering 2016.

Additionally, the financial services provider announced recently it would begin offering a new parental

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